Department of Veterans Affairs Health Care in Perth and Regional WA
We proudly delivers DVA Health Care services across Perth, offering personalised in-home nursing that supports your health, independence, and wellbeing.
Trusted aged care in Perth
Supporting our veterans with care, dignity, and respect
Auscare is proud to support members of the Australian Defence Force, war widows, and DVA patients through our role as an approved provider of Department of Veterans Affairs (DVA) Health Care in Perth. We deliver community nursing services that support the health, wellbeing, and independence of veterans in their own homes.
As a trusted DVA service provider, we tailor every support plan to meet individual needs, respecting your choices and preferences to ensure you receive the care that suits your lifestyle.
Locations
Auscare Community Services is proud to deliver Department of Veterans Affairs (DVA) Health Care services across Perth Metro, Peel Region and Surrounding WA. As a trusted local provider, we offer reliable, personalised support tailored to meet the specific needs of our veterans. Our Perth-based team is committed to understanding and respecting the unique requirements of veterans and their families, ensuring all services are delivered with the highest level of care and dedication. We strive to help you maintain your independence and wellbeing, wherever you call home.
Aged Care and Community Support in Perth
Our Commitment to You
At Auscare, we go beyond standard aged care services to provide holistic and compassionate support for veterans. Our community nursing team offers:
- Health and nursing support available 7 days a week
- Clinical Directors on-call for emergencies
- Qualified and experienced nurses and support staff
- Cultural and linguistic diversity to ensure respectful service
- High standards of customer care and consistency
- Regular upskilling and training of staff through our Registered Training Organisation
Whether it’s help with personal care, managing medications, or recovery support after hospital discharge, Auscare ensures DVA patients receive dignified and professional care at home.
Accessing Veterans Affairs Health Care Services
Auscare is committed to helping veterans, carers, and war widows access quality home care packages, mental health support, and ongoing health care under the Australian Government’s Veterans Home Care programme.
Get in Touch
Get in touch with Auscare for guidance and DVA approval support
Request a Referral
Request a referral from your GP or health professional
Meet with Our Care Team
Meet with our care team to assess your needs and plan your schedule
Receive Personalised Care
Receive personalised care and ongoing reviews to ensure your needs are met
Home Support Services
Personal Care: Assistance with daily activities such as showering, dressing, and hygiene routines to help veterans maintain independence while ensuring comfort and dignity.
Meal Preparation: Support with planning and preparing meals that meet nutritional needs, ensuring a balance of taste and health.
Household Assistance: Help with everyday tasks like cleaning, laundry, and linen changing, providing a safe and clean environment at home.
Home Safety Support: Safety assessments to identify and address potential risks in your home, promoting a secure living space.
Respite for Carers: Offering temporary care services that allow family caregivers time to rest and recharge, knowing their loved ones are well taken care of.
Gardening Support: Light gardening services to maintain the safety and appearance of your outdoor space.
Clinical & Allied Health Support Services
Nursing Care: Comprehensive health support including medication management, wound care, continence care, and health assessments to ensure veterans’ needs are met at home.
Physiotherapy: Tailored physiotherapy to support rehabilitation, improve mobility, and maintain physical strength, contributing to overall wellbeing.
Occupational Therapy: Assistance with home modifications, health aids, and safety measures to support independence and reduce the risk of falls.
Podiatry Services: Foot care to prevent complications, manage pain, and maintain healthy feet, with a focus on comfort and mobility.
Therapy & Rehabilitation: Group sessions and individual therapy to help veterans build strength, recover, and regain independence in daily activities.
Dementia & Cognitive Support: Specialised care for veterans with dementia, including tailored activities and support to ensure their comfort and safety.
Palliative Care: Compassionate, respectful care for veterans at the end of life, ensuring dignity, comfort, and peace of mind for both the veteran and their family.
Social Support Services
Companionship: Friendly visits to engage in conversations, games, or activities that foster a sense of connection and wellbeing.
Transport Services: Reliable transportation to medical appointments, social events, shopping, or running errands to help veterans stay connected to their community.
Social Engagement: Support with maintaining an active social life, including helping with outings, social visits, and community activities.
Fees for DVA Health Care Services
Auscare Community Services offers a wide range of services under the Department of Veterans Affairs (DVA) Health Care program.
The services available may be covered under the DVA’s various programs, including Gold Card, White Card, and other eligible programs.
What is Covered:
Gold Card Holders: Veterans with a Gold Card are eligible for a wide range of health care services, including nursing care, physiotherapy, and more, with little to no out-of-pocket cost.
White Card Holders: Veterans with a White Card may also be eligible for certain community nursing services, though coverage can vary depending on individual needs. Some services may require a small contribution.
Orange Card Holders: Veterans with an Orange Card may not be eligible for DVA-funded services through Auscare, but we can assist with identifying other care options.
No Fees for DVA-Eligible Services:
- Home Care Services: For Gold and White Card holders, many home care services are fully funded through DVA, including personal care, nursing, allied health services, and some community support services.
- Clinical Support: Services such as nursing, physiotherapy, and wound care are typically covered for eligible veterans, with no direct fees.
How to Find Out About Your Coverage:
To ensure you receive the care you are entitled to, please contact us directly or consult with your DVA representative to confirm your eligibility and benefits. Our team is always ready to guide you through the process and answer any questions.
Additional Charges
In cases where a veteran’s services are not fully covered by DVA, or if additional specialised services are requested, there may be a fee for certain services. Auscare’s team will always ensure transparency and provide information about any costs upfront.
Frequently Asked Questions
Veterans who hold a Gold Card are eligible for full community nursing services. Veterans with a White Card may be eligible for specific services and should contact us to help determine eligibility. Veterans holding an Orange Card are not eligible for these services.
To access our DVA services, veterans need to:
- Contact us for assistance with DVA approval.
- Request a referral from your healthcare professional.
- Meet with an Auscare community team member to finalise care needs and set a schedule.
We provide a range of services, including personal care, clinical nursing support, physiotherapy, occupational therapy, mental health support, and social support, all designed to help veterans live independently and comfortably at home.
Eligible veterans with a Gold Card can receive services at no charge. Veterans with a White Card may incur some costs, depending on the specific services provided. Please contact us to discuss your individual needs and possible costs.
Eligibility depends on your DVA card type (Gold, White, or Orange). After contacting us, we will help determine which services are available to you based on your health needs and the DVA guidelines.
Yes, we provide mental health support services, including access to specialised care for veterans dealing with conditions such as PTSD, depression, and anxiety. Our team works with veterans to create a personalised care plan.
I wish to place on record my deep appreciation of the service provided by Julia. Julia is always on time, most attentive & carries out her duties with care & concern over & above what is required. I cannot speak too highly of Julia & congratulate AUSCARE on the provision of a diligent employee.
- Harold, Auscare’s DVA participant
I have been with Auscare for nearly one year and their services are outstanding. I would recommend them to anyone seeking support! The staff are very friendly, competent, punctual and considerate particularly when family members are visiting. The managers are very amenable and respond to any requests immediately.
- Robert, Auscare’s DVA participant
Get the Support You Deserve
Our dedicated team provides tailored, in-home care to ensure your health, independence, and wellbeing every step of the way.
Contact Us
Whether you are looking for information, need assistance with our services, or want to discuss your specific care requirements, our team is ready to assist.
Information
Head Office
Unit 3/324 Orrong Road, Welshpool WA 6101
General Enquiries
admin@auscaregroup.com.au